ChaiOne Insights

ChaiOne Insights offer viewpoints from industry leaders surrounding applied technology for optimization. We discuss digital transformation, mobile app development, enterprise architecture, and tech innovation topics.

Heuristic Evaluations and Usability Testing are Critical to Your Business

4 minutes read

Did you know that difficult to use, ineffective, cumbersome software leads to low user adoption which accounts for about 70% of failed projects? Creating user-friendly products is crucial to user adoption and success. How can you make sure that your product is user-friendly? Heuristic evaluations and usability testing are two powerful methods that help ensure user-friendliness of a product. Every business should care about how intuitive and easy-to-use their devices or software are because ...

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User Experience Research & User-Centered Design

16 minutes read

Investing in user experience (UX) by designing software through a user-centered design framework serves three primary functions:

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How Mobile Fits Into Your Centralized IT Strategy

5 minutes read

Do you have a centralized IT strategy? If so, do you also have a mobile strategy? How does mobile fit into your overall centralized IT strategy? These are important questions to answer. According to PwC’s 18th Annual Global CEO Survey, 81% of CEOs see mobile technologies as strategically important for their organization. In addition, 86% say that a clear vision of how digital technologies can create competitive advantage is key to the success of their investments. It’s great that most CEOs...

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3 Ways Field Service Apps Empower Your Mobile Workforce

4 minutes read

For many years, field services software and digital innovations were focused on work executed indoors, at a desk and in front of a monitor. Yet, a large percentage of the workforce that actively generates revenue for a company–operators, technicians, and inspectors –continues to rely on pen-and-paper, phones, or laptops. Mass adoption of smartphones and tablets in the public sector, as well as emerging technologies to support enterprise operations on these devices, provide numerous...

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Oil & Gas Mobile Field Enablement

6 minutes read

Who really maintains the processes at your wells or central facilities? Is it your SCADA Administrator? Production Engineer? Asset Manager? If you answered yes to any of the above, then you should guess again. This person is away from the safety of an office or cubicle. They have dirt on their hands, mud on their boots — they brave the elements. This person is on-site, with their eyes, ears — and from my experience — nose to the ground. This unsung hero is your field operator.

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Why Midstream Firms Need Mobile Oil and Gas Technology

4 minutes read

Imagine field after field of oil storage tanks, some so large they could hold a 747 jumbo jet. This is what you will see when you drive out to Cushing, Okla., home to around 58 million barrels of oil, or about 12.5 percent of the country’s stockpile.

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4 Tips on Managing an Industrial Field Services Workforce

4 minutes read

Managing a workforce in the industrial field services space presents several unique challenges. These factors have an impact on more than just human resources – they affect the overall operations and success of a business. From staffing jobs with the necessary craft on short notice, to invoicing clients with accurate and timely data, to ensuring workforce retention -- the challenges involved in running a field services company require not only changes in perspective of how to run a business but...

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Disaster Connect App Connects People With the Resources They Need

3 minutes read

Download Disaster Connect for iOS | Android

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Understanding the ROI of Mobile Solutions in the Manufacturing Industry

5 minutes read

Your field service technician is on a call with a customer. He sees that the customer needs to order a spare part for the system to return to full operating capacity. The customer asks when the spare part will arrive and how much it will cost-- expecting the technician can provide that information immediately.

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