DIGITAL ENTERPRISE | POWER & RENEWABLES | RETAIL
Championing a Better Path Forward
Re-designing the customer experience
We redesigned the Champion Energy website to simplify the ordering process.
The customer journey was mapped to identify pain points, and the re-design systematically removed blockages to the ordering experience.
- Assessed customer journey and mapped target state
- Design focused to address pain points and impediments
- ChaiOne development implemented proposed designs
With its simplified process, users can experience finding the perfect plan and rate, and complete their enrollment in no time.
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