Insights
Meet Your New Sales Coworker: The AI Worker That Quotes, Negotiates, and Closes
In sales, time is everything. Every delay in quoting, every missed upsell opportunity, every “let me get back to you” moment risks losing a deal. That’s why we’ve built something different at Chai: A true coworker for your sales team— a Sales AI Worker.
This AI Worker is designed to work alongside humans, handling the repetitive, time-sensitive parts of sales conversations so your team can focus on building relationships and closing strategic deals. Think of it as a colleague who never sleeps, never forgets past orders, and can generate accurate quotes instantly.
The Sales AI Worker can:
- Handle product requests in real time – recognizing part numbers, recalling past orders, and checking availability instantly.
- Negotiate and offer alternatives – suggesting substitutes when items are out of stock and even pointing out lower-cost options to help close the deal.
- Upsell naturally – offering related items like heavy-duty trash bags or protective gear in the flow of conversation, just like a seasoned rep would.
- Generate instant quotes – delivering them by text or email during the same call, with one-click payment links built in.
- Confirm shipping and details – updating addresses, verifying stock locations, and making sure every order is ready to move forward.
In this demo, the AI Worker took a customer from query to quote to checkout in minutes—without a single follow-up call or email. The experience was smooth, natural, and conversational, even infused with a touch of personality that made it feel less like “talking to a bot” and more like interacting with a knowledgeable teammate.
But that’s only the beginning. The Sales AI Worker can also read and respond to emails, follow up on open quotes, and continue sales conversations across channels. This demo highlights one use case we hear about most often from clients and prospects, but the possibilities are truly endless—from managing order changes to nurturing repeat business automatically.
What makes this different from chatbots of the past is its agentic intelligence: the ability to respond & take action. It orchestrates tasks across systems, generates outcomes, and moves the sales process forward in real time.
The result? Build trust and win big accounts with faster quoting, higher conversion rates, and more bandwidth for your human sales team to do what they do best.
Sales is still human at its core, but with the right AI Worker on your team, it can also be much more efficient.