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Case Studies

Real-time Timesheet Management for Remote Field Workers

An industrial field services company asked ChaiOne for help in moving away from paper timesheets to a digital solution.


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PROBLEM:
Industrial field services company relied solely on a paper timesheet process

  • Crew timesheets are filled out on paper across multiple geographies
  • Crew foremen hand in, fax or email photos of timesheets to payroll admins
  • Payroll admins often have to follow up with foremen to clarify illegible or missing timesheet entries
  • Payroll admins regularly work overtime to process paychecks because timesheets are typically submitted at the very last minute
  • Managers rely on word-of-mouth to staff jobs with additional employees when some do not show up to a crew job

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RESULT:
Improving well health and workers' productivity through extending desktop functionality to enterprise mobility

  • Digital timesheets record data automatically, significantly reducing data entry errors or omissions and associated rework
  • Digital process significantly speed up time recording
  • Admins process payroll data on a daily basis, greatly minimizing overtime work to handle last-minute timesheet submissions
  • On-time work completion is largely improved due to faster staffing of jobs where employees do not show up to crew jobs

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Services provided:
UX & UI Design, Software Engineering

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