ChaiOne Insights: business strategy

Maintain, Replace or Modernize: Optimizing Your Legacy Systems

4 minutes read

Many CIOs today deal with rising costs of maintenance of legacy systems, yet are unsure of where to start with their judgment of the business value of the system, including the rising costs and competitive vulnerabilities they pose. As digital innovation and disruption begins to take hold across industries, leaders decide between continuing to invest in maintenance, completing a full replacement or pursuing modernization. The foundation for this decision lies in a comprehensive and thorough...

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Your Business Strategy: Leave User Research to the Experts

6 minutes read

User research and user-driven data strategy are the buzzwords of market trend predictions issued by giants like Forrester Research and the Harvard Business Review. Data about users, their environment, needs, attitudes can inform business decisions and drive product strategy. But what exactly does user research entail? To many in the business realm, research is a vague concept and covers activities from searching for information online and interviewing people to administering surveys and maybe...

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