ChaiOne Insights: UCD

User Experience Research & User-Centered Design

16 minutes read

Investing in user experience (UX) by designing software through a user-centered design framework serves three primary functions:

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6 Tips To Build A User-Centered Design Department At Your Company

3 minutes read

UX, UI and UCD are the buzzwords in the tech industry today. ChaiOne’s success and clientele list is a testament that this mentality and type of work is now permeating into enterprise software. Many enterprise companies are creating UCD departments responsible for sprinkling “UX” into the design of internally developed software. This is great, but it comes with challenges, often in the form of other departments and groups being resistant to change that limits the effectiveness of user-centered...

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Why do I need user research? Answers To Internal Objections

9 minutes read

Successful products are ones that provide great user experiences (UX). Companies that focus on UX succeed and companies that don’t fail. The top 10 most successful companies in the S&P index invest heavily in engineering a successful UX, while the 10 least successful companies do not. Popular opinion is that UX is essential to success; however, when discussing with potential stakeholders all the efforts involved in creating a stellar UX, some are surprised by the amount and type of work that...

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Digital Plant: Why Big Data Needs UCD and Mobile Solutions

5 minutes read

In the digital age — where everything is connected — plant owners and operators are making more strides with data than ever before. From decreasing downtime to avoiding costly and sometimes cataclysmic equipment failure, big data is changing how the modern plant functions.

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UX is not UCD

3 minutes read

 

Just what is user experience (UX) and user-centered design (UCD)? Often, practitioners talk about these concepts as though they are the same which is problematic. Producing content that combines UX and UCD produces an unclear picture of our industry to outsiders, which makes services harder to sell, or at least requires lots of explanation prior to the sell. This industry will benefit by having clear definitions of each of these concepts and discussing them consistently. In pursuit of...

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