DIGITAL ENTERPRISE | POWER & RENEWABLES | RETAIL

Championing a Better Path Forward

Re-designing the customer experience

We redesigned the Champion Energy website to simplify the ordering process.

The customer journey was mapped to identify pain points, and the re-design systematically removed blockages to the ordering experience.

  • Assessed customer journey and mapped target state
  • Design focused to address pain points and impediments
  • ChaiOne development implemented proposed designs
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