AI in Operations: Automating the Hidden Work Behind User Research
In every research team, there’s a layer of operational work that doesn’t make it into...
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AI in Operations: Automating the Hidden Work Behind User Research
How One Energy Company Almost Built a Mobile App Users Didn’t Need
A fundamental misunderstanding of user research leads organizations to build or purchase software...
The Value of Industrial Design Thinking & UX
Everything gets designed - clothes, chairs, cars, buildings, pens. Designers have to understand...
There are more than 100 ways in which you can bias users’ responses
Response bias is a general term that refers to the various conditions and factors that can...