ChaiOne Insights: Mobile Strategy (2)

Approaching Strategic Innovation Planning for the Digital Age

4 minutes read

Consumers today aren’t as loyal to brands as they once were. Don’t believe this statement? Just ask Nokia, a company that just years earlier was dominating the mobile phone industry. It wasn’t like the company was lagging behind on technology. Rather, the company has historically spent enormous amounts of money on research and development (R&D). Unfortunately for Nokia, it was unable to “translate all that R&D spending into products that people actually wanted to buy”. The company got caught up...

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10 Reasons Every CIO Needs a Digital Innovation Strategy

5 minutes read

It’s February 2007. Steve Jobs, CEO of Apple, calls with a request for a product that has never been created, marketed or even come close to existing before. He asks for the impossible and wants it in Apple’s new mobile phone that was announced a month ago.

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How to Guarantee ROI with a Legacy System Modernization

4 minutes read

One hundred million dollars worth of Hershey’s Kisses, Jolly Ranchers, Whoppers-- all packaged, prepared and waiting to ship out to grocery stores around the country for the lucrative Halloween season. The trucks were waiting for their orders, grocery chains were waiting to stock their shelves, and shareholders were counting on the profits. The only problem: the ERP system made fulfilling the Halloween orders impossible.

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Heuristic Evaluations and Usability Testing are Critical to Your Business

4 minutes read

Did you know that difficult to use, ineffective, cumbersome software leads to low user adoption which accounts for about 70% of failed projects? Creating user-friendly products is crucial to user adoption and success. How can you make sure that your product is user-friendly? Heuristic evaluations and usability testing are two powerful methods that help ensure user-friendliness of a product. Every business should care about how intuitive and easy-to-use their devices or software are because ...

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User Experience Research & User-Centered Design

16 minutes read

Investing in user experience (UX) by designing software through a user-centered design framework serves three primary functions:

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How Mobile Fits Into Your Centralized IT Strategy

5 minutes read

Do you have a centralized IT strategy? If so, do you also have a mobile strategy? How does mobile fit into your overall centralized IT strategy? These are important questions to answer. According to PwC’s 18th Annual Global CEO Survey, 81% of CEOs see mobile technologies as strategically important for their organization. In addition, 86% say that a clear vision of how digital technologies can create competitive advantage is key to the success of their investments. It’s great that most CEOs...

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3 Ways Field Service Apps Empower Your Mobile Workforce

4 minutes read

For many years, field services software and digital innovations were focused on work executed indoors, at a desk and in front of a monitor. Yet, a large percentage of the workforce that actively generates revenue for a company–operators, technicians, and inspectors –continues to rely on pen-and-paper, phones, or laptops. Mass adoption of smartphones and tablets in the public sector, as well as emerging technologies to support enterprise operations on these devices, provide numerous...

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Why Midstream Firms Need Mobile Oil and Gas Technology

4 minutes read

Imagine field after field of oil storage tanks, some so large they could hold a 747 jumbo jet. This is what you will see when you drive out to Cushing, Okla., home to around 58 million barrels of oil, or about 12.5 percent of the country’s stockpile.

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4 Tips on Managing an Industrial Field Services Workforce

4 minutes read

Managing a workforce in the industrial field services space presents several unique challenges. These factors have an impact on more than just human resources – they affect the overall operations and success of a business. From staffing jobs with the necessary craft on short notice, to invoicing clients with accurate and timely data, to ensuring workforce retention -- the challenges involved in running a field services company require not only changes in perspective of how to run a business but...

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