ChaiOne Insights: enterprise mobility (4)

Why Enterprise Mobile Projects Need a Proof of Concept—Fast

5 minutes read

To enterprise level product owners: mobile apps can seem like a no brainer, especially as custom solutions can be uniquely tailored and plug directly into the nuances of your workforce, operations and processes. Coming up with a great idea – however – does not always cut it. To secure buy-in and get a project up off the ground, that idea needs some meat on its bones – proof that the concept has tenable value and potential for long term success.

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Putting The Smart in Smart Office

3 minutes read

There are some excellent consumer IoT and mobile applications on the market right now. But, when it comes to the enterprise, we aren’t seeing as much variety in product offerings. Don’t be discouraged because we’ve found some IoT devices and mobile applications that can put some smart into your office. They solve what some might consider “simple” problems, but they have the potential to make a world of difference in how efficiently your business runs.

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Why do I need user research? Answers To Internal Objections

9 minutes read

Successful products are ones that provide great user experiences (UX). Companies that focus on UX succeed and companies that don’t fail. The top 10 most successful companies in the S&P index invest heavily in engineering a successful UX, while the 10 least successful companies do not. Popular opinion is that UX is essential to success; however, when discussing with potential stakeholders all the efforts involved in creating a stellar UX, some are surprised by the amount and type of work that...

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Improving the UX of Call Center Software

5 minutes read

 

This blog post is based on an interview with Lali Lobzhanidze, a Senior Interaction Designer, at ChaiOne.

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How To Improve Call Center KPIs with Research

4 minutes read

Efficiency and effectiveness are fundamental to designing products and applications that provide exceptional user experiences. In a design or UX context, efficiency can be described as the speed in which users can complete key tasks when interacting with a product. Intuitive navigation paradigms, tooltips, and hot keys are a few ways to increase efficiency. Effectiveness has to do with completing key tasks and achieving intended goals. The effectiveness of a product or application is affected...

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How Mobile Technology Will Impact Healthcare

3 minutes read

As a percentage, the United States spends the highest percent of its GDP (17.2%) on healthcare, significantly more than any other nation. However, patient outcomes are only comparable, if not better outside the United States. There are several reasons for this, and the causes are hotly debated and numerous (insurance premium costs, staff costs, poor access, American lifestyle, etc.), but solutions are few and far between. Every hospital and care facility has a different approach to improving...

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Quality Assurance: Start Early On Enterprise Mobile App Testing

3 minutes read

Quality assurance (QA) is an integral aspect of building a successful mobile enterprise app. QA is something that should be brought early into the project process. Here at ChaiOne, we begin our QA process at design reviews. By beginning the process early, we are able to identify possible issues that may arise further down the line such as bottlenecks. Quality assurance also plays a large role in helping to reduce the costs associated with development and maintenance. An additional benefit of QA...

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How can tech and mobile make the utilities industry better?

5 minutes read

Electric utilities face a market shaped by increasing competition, increased consumer access to data, and regulatory and cost uncertainties. Technology provides ways in which utilities can address these risks and find opportunities in the changing marketplace.

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The Right Way To Deliver Enterprise Mobile Solutions

7 minutes read

The worldwide Internet of Things (IoT) market is poised for exponential growth over the next several years, according to IDC – up to 7.1 trillion in 2020. Now that most companies have crossed the bridge of mobile device management (MDM) challenges, many companies are exploring enterprise mobile solutions to optimize the workforce and transform business processes. Some corporations even have an appetite to roadmap an IoT or Digital ecosystem in order to build a more connected and smart...

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