ChaiOne Insights: Adrian Garcia (2)

User-Centered Design and Agile Lifecycles Create Better Usability

9 minutes read

Surveys are an effective way to gain insight needed for designing and delivering innovative technology. Broadly, surveys can be used for two reasons: 1) as a means of measurement and 2) as a means of discovery. Surveys can be used at any point in the agile and user-centered design lifecycles. Used at the early stages of the lifecycle, they are effective for benchmarking and discovering how users think about issues pertinent to the project. Used in the middle of the lifecycle, they are great for...

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Six Best Practices For Conducting User Interviews

10 minutes read


In software development, researchers collect data about end users' needs to make sure the resulting system facilitates the work they are trying accomplish. In order to do this, they can use interviews, which is a method of collecting qualitative data that teams can use to define system requirements that will produce game-changing results. The data from the interviews is then fed into the agile and user-centered design lifecycles as an input for creating the following artifacts: personas,...

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