Quality assurance (QA) is an integral aspect of building a successful mobile enterprise app. QA is something that should be brought early into the project process. Here at ChaiOne, we begin our QA process at design reviews. By beginning the process early, we are able to identify possible issues that may arise further down the line such as bottlenecks. Quality assurance also plays a large role in helping to reduce the costs associated with development and maintenance. An additional benefit of QA is client satisfaction. Nothing is more important than making sure that your end product goes beyond the expectations of the client.

Look Ma, No Hands

Another thing to keep in mind with quality assurance is the automation of test cases. Why do additional work that the computer is capable of doing for you? With automation, you are able to quickly test many scenarios and repeatable actions in a short amount of time rather than doing all of these things manually. The effectiveness of automation shines in large projects where the upfront costs of setting up scripts is not a large portion of the overall costs. If you are able to get over the upfront costs, automated testing can be cheaper than manual testing, since you would be able to reuse the scripts that were created from the beginning. Even if new systems are introduced, you may be able to run through those same scripts to see if any issues arose from the new functionalities being put in place. In the end, automation should only be brought up when the cost of building and maintaining these automated test scripts do not outweigh the cost of the effort.

Going Solo

With all the benefits that automation can provide, manual testing is most likely the best route to go for smaller companies and on smaller projects. By testing a project manually, you are able to identify issues that other users are likely to face. Testers are able to manually go through different desire paths that a user may likely follow as opposed to being strictly restricted to a specified path when using automation. Overall, flexibility is an invaluable asset where new scenarios can be thought of and then quickly be put into action as opposed to the lengthy amount of time it may require to create a new automated script for something fairly straightforward. Although manual testing is very flexible, it becomes extremely time-consuming if test cases constantly have to be run through.

The Cost

In a world where the revenue from app stores is slowing down and the demand for mobile solutions is rapidly growing, insuring that quality assurance is started at the beginning of a project is even more important. By allowing a QA team to work at every step, defects and bottlenecks can be identified before they pose a greater issue. By working in tandem with a development team, feedback can be given immediately and these issues can be resolved early in the process, which helps keep the cost of development down. The cost of not properly testing an enterprise app comes from the cost of time developers may spend identifying these bugs and the time spent rewriting a large amount of code.

It’s in the Name

Quality, it’s in the name. The whole point of quality assurance is more than just identifying defects and testing new features. The whole reason for QA’s being is ensuring client satisfaction with the end product. In an article in Forbes, by Louis Columbus, it is quite clear that the number of developers targeting the enterprise are growing and the average revenues of these developers are increasing, too. One can assume that there are inherent costs and gains in a client’s satisfaction with an application. Highly satisfied customers are good for a business; these loyal customers become repeat customers that help create a brand.

In Conclusion

It all really depends on what you and your company are looking for. Whether you decide to use automation, manual testing, or a combination of both, it is something that needs to be carefully considered. Weighing the benefits and drawbacks is crucial to the success of a project. There are essential costs to testing enterprise applications and it is without a doubt that quality assurance is an integral part of delivering a successful product.